Office Administration – Definition of office administration, if we interpret it in a narrower sense, it means all technical activities and have a key role in the implementation of operative activities.

For more details, see the office administration materials starting from the definition of office administration, office administration tasks, function, destination, and elements of office administration below.

Definition of Office Administration

Office administration is a series of routine activities carried out within an organization related to the management of data and information to achieve an organizational goal in a systematic manner.

Linguistically, The word Administration is of Latin origin, namely "Ad” which mean intensive & to serve, if we translate it into Indonesian it means to help, serve, or fulfill.

Definition of office administration, if we interpret it in a narrower sense, it means all technical activities and has a main role in carrying out operative activities.

Another function is to provide or present a report to the board of directors, another role is to create and maintain a more effective organization or company.

Office administration can also be interpreted as an activity such as planning, organize, direct, organize, and also oversees any work related to the scope of the office and orderly administration.

Definition of Office Administration According to Experts

If earlier the definition of office administration in general, The following is a definition from several experts, in order to add to your understanding of Office Administration, see the following expert explanations :

1. WH Evans

Office administration, which is more about functions related to the management and direction of all stages of the company's operations regarding matters relating to the processing of information materials, communication, and organizational memory

2. Artur Gregher

Office administration, namely the administrative function of communication and paperwork services, the letter itself is an item, document, namely the banking instrument of an organization or company.

3. William Leffingwell

Office administration is a branch of management knowledge regarding the effective and efficient implementation of office work, When, and where a job or task must be carried out or carried out.

4. Goerge Terry

Office administration is a matter in which it concerns several aspects such as planning, control, and organization of office work.

And also the mobilization of those who carry it out in order to achieve the goals set by the organization or a company.

5. Dra. Suparjati

Office administration is a process of cooperation within an organization or company to achieve predetermined goals by carrying out predetermined management functions..

Office Administration Functions

Available 5 various types of administrative support functions in the office, which is like a routine function, analysis function, technical function, interpersonal function, and managerial functions. The following is an explanation of the 5 types :

• Routine Function

Routine function, that is, it is an administrative function that requires minimal thought including archiving and duplication.

• Analysis Function

The analysis function is an administrative function which requires critical and creative ideas and thinking, besides that it must be accompanied by the ability to make decisions, one of which is like the decision to purchase goods.

• Technical Function

The technical function is an administrative function which really needs an office opinion, decision, as well as adequate skills of a person.

• Interpersonal Function

The interpersonal function is an administrative function which requires assessment and analysis which then becomes the basis for decision making and skills relating to other parties.

• Managerial Function

Managerial function, is an administration that requires several elements such as planning, organizing, measurement, and motivation from various parties.

Office Administration Objectives

The purpose of this office management is to achieve a desire from the company effectively and efficiently, The other objectives are as follows :

1. Helping companies maintain competition with other companies.
2. Provide adequate administrative work.
3. Make notes without spending too much money.
4. Provide complete information which information is required by anyone, when and where it is needed for the effective running of the company & efficient
5. Provide records and reports as complete as possible but at the lowest possible cost.

Office Administration Dutiesn

Not much different from the above objectives of office administration tasks and based on the definition of office administration above, In general, the task of office administration is so that the company's goals can be achieved effectively and efficiently and meet the requirements from a technical point of view, economy, and psychological, Other tasks are as follows :

1. Handle all complaints and even suggestions from customers or answer customer questions regarding policies and procedures.
2. Always pay attention to all office and administrative work activities to ensure compliance with quality standards, time, and appropriate procedures.
3. Interviewing, Select and recruit employees and sometimes select candidates and then train them to comply with agency regulations.
4. Implement company policies, namely in accordance with service standards in relation to management.
5. Discuss any problems regarding work performance with other employees, the goal is to identify the cause of the problem and then try to find a way out of the problem.
6. Provide guidance to employees in dealing with difficult or complex problems.
7. Guiding or instructing employees regarding work so that it is in accordance with the company's standards.
8. Provide reports related to activities such as production, payroll, as well as shipping to verify details, evaluate performance and monitor each work activity.
9. Inform work procedures & company policy to staff or superiors.

Office Administration Elements

About the elements, The following is an explanation from several experts regarding elements of administration in general. The explanation is as follows :

1. Sondang P. Siagian

Administrative elements according to Sondang P Siagian are as follows ;

1. Consists of 2 people or maybe more
2. There is a purpose in it
3. There is a task to be done
4. There are equipment and facilities.

These four elements are absolute elements that exist in administration.

2. The Liang Gie

According to The Liang Gie, administrative elements consist of 8 elements that are interconnected with each other, which is like the following :

• Organization
• Management
• Finance
• Equipment
• Personnel
• Administration
• Communication
• Public relations (PR)

Explanation from 8 these elements are as follows :

1. Organization, namely the place and cooperation so that it can easily realize the goals of completing the work that has been determined.
2. Management, namely, a series of regular arrangement activities with the aim that the implementation of office administration activities can be controlled.
3. Finance, namely the activities carried out related to budget management.
4. Equipment, is the activity of managing all the needs or more of work facility equipment such as ; office machine, office stationery, office furniture and other workspace equipment.
5. Personnel, is a form of activity related to human resource management (SDM) required in an organization.
6. Administration, namely activities in processing information whose purpose is to assist the process of completing the main work of the organization.
7. Communication, is an activity that distributes information on the process of completing the work being done.
8. Public relations, be an important element, because Public Relations is an activity that links the internal interests of work organizations with external work organizations that have an interest in work organizations.

Thus our explanation of Office Administration Materials, Don't forget to always visit our website so that you can get a lot of knowledge. Thank you.

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